Manage IT Shared Protect –
For businesses that have some internal IT expertise but need an outsourced IT support team to fill in some gaps.
Manage IT Security Essentials – For those looking to improve their security posture with the essentials of IT security and continuous monitoring.
Manage IT Technology Assessment – Not sure if your IT is working for you or against you? Get the OnServe technology assessment.
Are you feeling overwhelmed? Do you get distracted by rapidly changing technology or threats posed by cybercriminals?
Technology is the heart of your organization, and you need a company you can trust that understands your business. That’s why we created our Managed IT Services framework along with supporting IT Services that protect you and put you back in the driver’s seat.
The OnServe team is ready to care for every part of your company’s technology – network, software, hardware, internet, mobile… That’s right – everything! All for an easily budgeted monthly fee.
Comprehensive Enterprise IT management program for small and mid-size companies.
OnServe Total Protect is our most popular service offering, delivering world-class IT management and protection for your business or organization. The program goes beyond proactive and reactive IT services and includes a methodology that aligns your IT strategies to your business needs and goals.
Support for all your technology!
Pricing for Manage IT Total Protect
Pricing varies depending on organization size, IT complexity, and program design. Programs are custom built to suit your organizational and budgetary needs.
Typically, pricing is between $100-$150 per user based on size and complexity.
What’s Included in Manage IT Total Protect?
Servers
Workstations
Help Desk – Unlimited Remote and On-Site Support
Security
Mobile Device
Change Management
Reporting
Backup and Recovery
Planning and Consulting
Getting Started with Manage IT Total Protect – Onboarding Process
In our onboarding process, we take the time to document your current configurations and settings. We then measure these against industry best practice configurations. With this comparison in hand, we organize and prioritize changes. Next, we meet with you to go over our recommendations. Our process guarantees continual improvements that you control!
During onboarding we also:
Got internal IT employees?
We would be glad to come alongside your current IT staff and support their day-to-day efforts. We’ll take the burden of tiresome, repetitive IT tasks off their plate, so they can focus on internal IT requests.
Many companies have been doing their own support but find that they lack some skills or need some extra help. Shared Protect provides a way that companies can leverage the benefits of outsourcing and gain the resources they are missing.
It’s a great way to supplement your existing personnel, tools, and software – sharing the workload and getting better managed IT!
Could Your Internal IT Employees Use a Little Help in These Areas?
Pricing for Manage IT Shared Protect
Pricing varies depending on organization size, IT complexity, and the program design. Programs are custom built to suit your organizational and budgetary needs.
Typically, pricing is between $55-$85 per user. We generally provide all our security software, remote monitoring and management tools as well as the support help you need.
What’s Included in Manage IT Shared Protect?
Get a program structured around the skills you already have!
Manage IT Shared Protect is a fully-customised approach to supporting your internal IT personnel.
We assess the service need based on defined gaps in your current support services and then customize our services to fill any gaps. We bring experience, process, and proven results to the table.
How to get started?
Meet with our consultants to define where you need help. We might start with a full technology assessment and then design a program that best enables the people and support system you already have in place.
Why hire another full-time person when all you need is part-time, outsourced help!
Manage IT Security Essentials program uses our automated services to deliver better device and network protection.
Within the Manage IT Security Essentials service, we provide:
Pricing for Manage IT Security Essentials
Pricing varies depending on organization size, IT complexity, and the program design. Programs are custom built to suit your organizational and budgetary needs.
Typical pricing:
Any call-up support work – remote or on site – is billed on an hours plus materials basis in addition to the monthly per-device fee.
Contact us for a quote
What’s Included in Manage IT Security Essentials?
Servers
Workstations
Help Desk- Billable
Security
Change Management – Billable
Reporting
Getting Started with Manage IT Total Protect – Onboarding Process
In our onboarding process, we take the following steps to improve your IT security posture.
Set up a Communication Strategy – for users and managers to access support
Install Our Software and Agents
Tighten Security
Document Your Other IT Partners – ISP’s, LOB applications, Domains/web…
Audit Users and Devices
Not Sure if You Need a Managed Service, or if You’re Current IT Partner is Doing a Good Job?
The technology assessment is a great way to see the big picture.
OnServe’s proven methodology will provide you with a report card on all aspects of your current IT environment, so you know where you stand. Our report compares your current IT state to our best practice configuration standards. From this assessment, we provide you with information relating to threat levels and identify associated risks.
You get an easy-to-understand report card and consultation to help you plan for improvements.
Areas Explored by Manage IT Technology Assessment
Pricing for Manage IT Technology Assessment
Engagement for IT assessments is performed on a project basis and as part of our on-boarding for management services.
All prices for Technology Assessments are scoped based on customer size and complexity.
Simply give us a call and talk with one of our account managers for more details.
Clients that select OnServe as a managed service partner may have the fees associated with the Technology Assessment reimbursed on contract signing.
OnServe is an IT Support and Computer Services company based in Kingston and Brockville Ontario. We provide services across Ontario. Cities we serve include Ottawa, Cornwall, Napanee, Belleville, Toronto, Oshawa, Mississauga, Oakville, Hamilton and the Niagara Region. We know what businesses need in order to run highly-effective organizations. Technology is a critical ingredient in your recipe for success.
