There’s a club here in Kingston.
It’s likely that you’re already a member.
The club never meets, but the membership is united in the misery of staying long after everyone has left for the day to do computer and server updates, upgrades, and patching.
There is no support for club members, but each club member has to leave their own work behind to answer all the IT questions and troubleshoot all the IT problems of the employees of their companies.
In short, you’re a member of a club with no fun, no support, and no benefits.
So, how do you get out of a club that you never wanted to be a part of in the first place?
You value your time.
So, here’s the question:
Why are you spending your time doing something that can be easily shifted to someone else’s “to do” list?
After all. You don’t do your work PLUS all the individual jobs of your employees to save money.
You don’t have the time to do that.
And…you don’t have the time to do endless hours of IT maintenance and management.
You don’t have the time to be the IT support staff for your Kingston company’s employees.
You don’t have the time to troubleshoot every IT complaint throughout the day.
And you know that it’s only going to get harder, more time-consuming, and more demanding as your company grows.
Sure, keeping your server, computers, tablets, phones, and cloud assets in line may have been an easy task when your staff was small, but with the addition of every staff member, the task of IT support looms larger and larger.
It’s time to use your valuable time for pro-growth projects instead of treading water doing IT work.
#1 – Avoiding a Divided Focus – If your time is divided, so is your focus. Wise leaders know how to offload tasks that divert their attention from the main goals of sales, customer service, and growth.
#2 – Saving Money – Your time…how valuable is it? Have you put a dollar figure on your time? Sure you have. So why are you taking a pay cut by extending your hours to do your own IT support? You can outsource your IT support to an IT services company like OnServe and save BOTH time and money. You will gain income for your business by leveraging your time in pro-growth agenda items, and you will save money by outsourcing your IT support to IT professionals. OnServe will take care of all your technical support needs in return for an easily budgeted monthly fee.
#3 – Gaining Efficiencies – Kingston businesses don’t have time to waste. If there is a way to integrate applications or automate manual input, the IT care professionals of OnServe will find it. Making these efficiency tweaks – no matter how minor – enables each member of your team to shave minutes a day off internal processes – adding up to hundreds of hours reclaimed throughout the year.
#4 – Keeping to a Budget – Outsourcing your IT management, maintenance, operational monitoring, assessments, and cybersecurity to a managed IT services company gives your company the ability to forecast and budget your IT expenditures. The managed services model differs from the break/fix model or the retainer fee model in that a managed IT services team provides total IT care in return for a set monthly fee. No surprises.
#5 – IT Experts Dedicated to Your Business Success – By outsourcing your technical support to an IT firm like the OnServe team, you get far more than a computer repair solution. You get an IT partner whose business model is aligned with yours. The managed IT services company is successful – and most profitable – when they keep your IT systems running flawlessly. As a result, their efforts are geared toward providing you with optimal workflow support and the least downtime possible.
#6 – Enhanced Employee Job Satisfaction – When employees have to fight with their computers, smartphones, internet, applications (like Office 365) and tablets just to get their work done, employee frustration rises, and job satisfaction declines. By providing your staff with technology that is tailored to their workflow and adding the helpdesk support they need for day-to-day IT questions, you can lower that element of workplace stress.
Want to read more about outsourcing your IT support to a business that serves Kingston companies? We have more great articles for you HERE.